Privacy & Security

Privacy Policy — How Afun Keeps Your Data Safe

Your personal information matters deeply to us. Afun is always committed to protecting your privacy.

Last Updated: January 2026

How We Protect Your Information

The Core Pillars of Privacy Protection at Afun

SSL Encryption

Every connection on the Afun platform is secured with SSL/TLS encryption. Your login credentials, payment data, and personal details are transmitted through fully secure channels.

Secure Data Storage

Your data is stored on encrypted servers. Firewalls and multi-layer security measures are always active to prevent unauthorized access.

No Third-Party Data Sharing

Your personal data is never sold or shared with third parties. Information may only be disclosed to authorities where legally required.

KYC Verification Process

Documents collected for identity verification are stored under strict security. Once verification is complete, any unnecessary documents are securely deleted.

Cookie Controls

Afun uses cookies to improve your experience. You can manage your cookie preferences through your browser settings at any time. Essential cookies remain active at all times.

Regular Security Audits

Afun's systems are regularly audited by third-party security experts. Any vulnerabilities found are addressed promptly to keep your information safe.

Important Notice

This Privacy Policy explains our commitment to protecting the personal information of users on the Afun (afun.wine) platform. By using the platform, you agree to this policy.

1 Introduction

Afun is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We believe your privacy is a fundamental right. From the moment you register with Afun to every transaction you make, your personal information is protected to the highest standard.

This Privacy Policy clearly sets out what data we collect, why we collect it, how we use it, and how we keep it secure. Afun adheres to international data protection standards and ensures responsible handling of all user information.

This policy applies to the Afun website, mobile application, and all other digital channels. If any part of this policy is unclear, please reach out to our support team — we are always happy to help.

2 Data Collection

Afun collects various types of information from different sources. This data falls into two broad categories — information you provide directly and information collected automatically while you use the platform.

Directly Provided Information: Information you provide at registration includes your full name, date of birth, email address, mobile number, home address, and national ID or passport details. Bank account or mobile banking details are also required for payment processing.

Automatically Collected Information: While you use the platform, your device's IP address, browser type, operating system, session duration, pages visited, and gaming activity logs are automatically recorded.

Data Type Reason for Collection Required?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Email & Mobile Communication & Security Verification Yes
National ID Card KYC Verification & Anti-Money Laundering For Withdrawals
Payment Information Transaction Processing Yes
IP Address & Device Security & Fraud Prevention Automatic
Gaming Activity Account Management & Reporting Automatic

3 Data Usage

Afun uses your information only for specific, legitimate purposes. We never use your data unnecessarily, and we are always transparent about how it is used.

  • Account Management: Your information is used for registration confirmation, login verification, and account security.
  • Transaction Processing: Payment information is used to process deposits, withdrawals, and bonus payouts.
  • Customer Support: Your contact details are used to respond to inquiries and complaints and to help resolve any issues you raise.
  • Security Assurance: To detect and prevent fraud, combat money laundering, and monitor accounts for unusual activity.
  • Personalized Experience: To recommend relevant games and offers based on your preferences and activity.
  • Legal Compliance: To meet regulatory requirements and comply with legal obligations.
  • Promotional Communications: With your consent, promotional offers and updates will be sent to you via email or SMS.
You Are in Control

You may opt out of promotional communications at any time. Use the unsubscribe link in any email or contact our support team to stop marketing communications.

4 Data Retention

Afun does not retain your data longer than necessary. That said, certain information must be kept for a defined period to meet legal and regulatory requirements.

  • Account Data: Retained for the full duration the account is active and for a minimum of 5 years after closure.
  • Transaction Records: Retained for up to 7 years in accordance with international financial regulations.
  • KYC Documents: Relevant documents are securely retained after verification is complete.
  • Gaming Logs: Retained for up to 3 years for system management purposes.
  • Cookie Data: Retained for 30 days to 2 years depending on the type.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to any individual.

5 Data Sharing

Afun never sells your personal information. However, there are certain circumstances where sharing data with trusted third parties may be necessary.

  • Payment Provider: Necessary information is shared with payment providers such as bKash, Nagad, or banks to process transactions.
  • Identity Verification Service: With authorized verification providers to complete the KYC process.
  • Legal Authorities: In response to a court order or a lawful request from a law enforcement agency.
  • Anti-Fraud System: Cross-checked against international blacklist databases to prevent fraud.
Contractual Protection

All our third-party partners operate under strict data protection agreements. They may only use your information for the specified purpose and are required to comply with our Privacy Policy.

6 Cookie Policy

Afun uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your preferences and session details.

  • Essential Cookies: Essential for login sessions and platform security. These cannot be disabled.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: Helps us understand how the platform is being used.
  • Marketing Cookies: Used to display relevant advertisements.

You can delete cookies or block new ones at any time through your browser settings. Note that disabling certain essential cookies may affect the functionality of some platform features.

7 Your Rights

As an Afun user, you have several important rights over your own data. We respect these rights and are committed to helping you exercise them.

Right to Access

You have the right to know what information we hold about you. We will provide this within 30 days of receiving your request.

Right to Rectification

You may request corrections to any inaccurate or incomplete information. Please reach out through our support team.

Right to Erasure

You may request deletion of your data in certain circumstances, though data required for legal compliance may not be removable.

Right to Restriction of Processing

You may request that we stop processing your data for specific purposes, particularly for marketing.

Right to Data Portability

You may request a copy of your data in a structured, machine-readable format.

Right to Withdraw Consent

Where data is processed on the basis of consent, you may withdraw that consent at any time.

8 Children's Privacy

Afun is a responsible gaming platform and does not serve anyone under the age of 18. We do not knowingly collect any information from children or minors.

Age verification is carried out during registration. If we determine that anyone under 18 is using our platform, the account will be immediately suspended and all collected data will be deleted.

For Parents

If your child has accidentally created an Afun account, please contact our support team immediately. We will act promptly and securely delete all associated data.

9 Policy Changes

Afun may update this Privacy Policy as needed. Changes may be driven by legal requirements, business updates, or technology upgrades.

  • You will be notified in advance of any significant changes via email or a platform notification.
  • Minor changes may take effect immediately.
  • The "Last Updated" date at the top of this page always reflects the most recent change.
  • Continued use of the platform after any changes are made will be considered acceptance of the updated policy.

Previous versions of this policy are available upon request. If you have any questions about changes to this policy, please contact our support team.

10 Contact

For any privacy-related questions, requests, or complaints, please contact our dedicated Privacy Team. We aim to respond to your message within 48 hours.

Live Chat

24/7 support is available by logging in to the platform

Response Time

Typically responded to within 24-48 hours

Join Afun — Play Safe

Enjoy fish games, slots, Sports Betting, and much more — with your data kept safe. Register today.

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